FAQ - Har-Vest

Questions

  1. How long will it take to get my Har-Vest?
  2. What colors does Har-Vest come in?
  3. I'm having trouble figuring out the measurements of my dog. How do I decide what size to select?
  4. I've had my Har-Vest for almost a year and one of my straps broke. How do I replace it?
  5. I've seen other products out there that are much less expensive that seem to be similar. What makes your Har-Vest so special?
  6. I bought a Har-Vest last year for my dog and I love it. My dog Sam and I finally qualified for and have become a pet pals team for a pet visitation program at my local hospital. The Pet Pals Program Coordinator at the hospital thinks Har-Vest could become a great uniform for the program volunteers. Do you have wholesale or group pricing for Har-Vest?
  7. I don't have a credit card. How can I purchase products online?

 

1. How long will it take to get my Har-Vest?

Orders are usually processed and shipped within 48 hours of receipt M-F. NOTE: Custom embroidery can take up to TWO additional weeks but can be expedited for an additional RUSH fee. Email for more info.

2. What colors does Har-Vest come in?

[img_assist|nid=977|title=Colors of Har-Vest|desc=|link=popup|align=left|width=62|height=80] comes in black, blue, red, forest green, orange and purple.

3. I'm having trouble figuring out the measurements of my dog. How do I decide what size to select?

If you follow the Measuring Directions and get the measurements with your dog standing calmly, it shouldn't be too difficult.

General guidelines are as follows:

XS is for dogs 8 - 12 lbs S for dogs 12-30lbs
 M for dogs 30-55lbs
M+ & L for dogs 55 - 90lbs L+ & XL for dogs over 90.  

If you dog is narrow chested, that refers to the (N) or narrow o-ring
If your dog is average, that refers to the (A) or average 0-ring
If you dog is broad chested, that refers to the (B) or broad 0-ring.

If that still doesn't help, don't hesitate to contact us for additional help!

4. I've had my Har-Vest for almost a year and one of my straps broke. How do I replace it?

Extra straps, any size or type, are $6 each or $15 per set of 3. Please email your specific request for replacement parts.

If for any reason a strap breaks through manufacturing defect within 30 days of purchase, contact us for a free replacement strap. However, if through regular wear and tear or your dog ate it, you'll have to pay!

5. I've seen other products out there that are much less expensive that seem to be similar. What makes your Har-Vest so special?

Sophisticated consumers who know the options out there have wholeheartedly swooned when they compare their experience with Har-Vest from some of the other products out there. Beginning with the quality of parts and manufacturing that ensures a durable and long lasting product through the patented design that both calms most dogs and helps create a work ethic, Har-Vest is a singularly unique product. We're so sure you'll love your Har-Vest we offer a money back guarantee (less shipping) if returned within 30 days of purchase and in sale condition.

5. I bought a Har-Vest last year for my dog and I love it. My dog Sam and I finally qualified for and have become a pet pals team for a pet visitation program at my local hospital. The Pet Pals Program Coordinator at the hospital thinks Har-Vest could become a great uniform for the program volunteers. Do you have wholesale or group pricing for Har-Vest?

Yes. We're a small company that thrives on challenges and strives to make customer service the highest priority.

Currently Har-Vest is structured on 3 Tiers:
Tier 1: $79.95 ea for up to 10
Tier 2: 15% off orders of 11-24
Tier 3: 20% off orders over 25

Should you wish to discuss bulk sales or custom orders, please don't hesitate to contact us for more info. We can also provide custom embroidery for wholesale orders.

6. I don't have a credit card. How can I purchase products online?

Online purchases can be made with Master Card, Visa, Discover and American Express.  You can also pay through paypal by sending payment to rachel@abetterpet.com.   Products can be purchased by mailing a money order in the correct amount made out to A Better Pet LLC.

Mail to
A Better Pet LLC
2553 Queenston Rd.
Cleveland, OH 44118 USA.